vbs.ar

Privacy Policy

Last updated: February 27, 2026

This Privacy Policy explains how vbs.ar ("we") collects, uses, and protects your personal data when you use our website (the "Site") and services.

By using the Site, you agree to the practices described in this Policy.

1) Data we collect

a) Data you provide

  • Email address (order confirmations, support, service communications).
  • In-game username (for example Epic Display Name) and/or details needed to deliver gifts/top-ups.
  • Support information (messages, attachments, and the content of your requests).

b) Payment data

  • We do not store full card details or other sensitive financial information.
  • Payments are processed by third-party payment providers, who may collect and process data needed to complete the transaction.

c) Technical and usage data (automatic)

  • Approximate IP address, device type, browser, and operating system.
  • Pages viewed, time spent, clicks, and referral/source.
  • Cookies and similar technologies (see Section 6).

2) How we use your data

  • Process and deliver orders (including in-game gifting and/or top-ups).
  • Send confirmations and order status updates.
  • Provide support and respond to inquiries.
  • Prevent fraud and abuse (risk checks, security monitoring).
  • Improve the Site (analytics, performance, user experience).
  • Meet legal obligations where applicable.

3) Legal bases for processing

We process personal data when necessary for:

  • Contract performance (fulfilling purchases and delivery).
  • Legitimate interests (security, fraud prevention, service improvement).
  • Legal compliance (where applicable).
  • Your consent (for example non-essential cookies or marketing, if implemented).

4) Sharing your data

We may share data only as needed with:

  • Payment providers (to process transactions).
  • Infrastructure providers (hosting, transactional email, analytics, security).
  • Customer support tools (ticketing/chat/email) for service.
  • Authorities if required by valid legal process.

We do not sell your personal data.

5) International data transfers

Some providers may process data from different countries. Where this occurs, we take reasonable steps to protect your information (for example vendor agreements and security practices).

6) Cookies and similar technologies

We use cookies and similar technologies for:

  • Site operation (security, sessions, preferences).
  • Measurement and analytics (understand usage and improve).
  • Marketing (only if implemented and, where required, based on your consent).

You can control cookies through your browser settings. Disabling certain cookies may impact Site functionality.

7) Data retention

We retain personal data only as long as needed to:

  • fulfill orders and support,
  • prevent fraud,
  • comply with legal obligations,
  • and maintain reasonable operational records.

After that, we delete or anonymize it in a reasonable manner.

8) Security

We use reasonable safeguards (access controls, security practices, monitoring). However, no method is 100% secure and we cannot guarantee absolute security.

9) Children

The Site is not intended for children. If you are under the age of majority, you should use the Site only with permission of a parent/guardian and in compliance with platform/game rules.

10) Your rights and choices

Depending on applicable law, you may have rights to:

  • access your data,
  • correct/update it,
  • request deletion,
  • object to certain processing,
  • withdraw consent (where applicable).

To exercise these rights, contact us via the support channels posted on the Site.

11) Third-party links

The Site may contain links to third-party sites. We do not control their privacy practices. Please review their policies.

12) No affiliation with Epic Games

vbs.ar is not affiliated with Epic Games. Fortnite and related marks belong to their owners. This does not change how we process your data, but it clarifies that in-game processes (for example gifting) depend on third-party rules and systems.

13) Changes to this Policy

We may update this Policy from time to time. The current version will be posted on the Site with the updated date.

14) Contact

For privacy inquiries, contact us via the support channels posted on the Site (for example [email protected] or the contact form, if available).